Boost Admin Productivity by 10× with an AI Super Agent

Never miss a message. Never miss a sale. AI handles every channel, 24/7

Get Started Free
Book a Demo

Boost Admin Productivity by 10× with an AI Super Agent

Never miss a message. Never miss a sale. AI handles every channel, 24/7

Get Started Free
Book a Demo

Trusted by 3,000+ businesses and leading brands in Indonesia

What Makes Cekat.AI Chat Different

AI That Understands Intent (Not Just Keywords)

Cekat.AI’s chat agents understand natural language and context, enabling intent-aware, multilingual conversations that feel human not robotic.

Omnichannel Chat Coverage

Cekat.AI supports and engages users across WhatsApp (Official API), Instagram, website live chat, and other integrated platforms, with all interactions unified into a single, centralized chat interface.

Seamless Escalation to Human Agents

If the AI detects complex or sensitive queries, it routes them to human agents with full context, no repeating previous messages needed.

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How it Works

Connect Channels

Sync WhatsApp, Instagram, Web Chat, and other platforms into one system so all customer messages go straight into Cekat.AI.

Train Your AI Agent

Configure AI to follow your business rules and tone, no coding needed. Train it with example phrases and intents specific to your business.

AI Handles Conversations

AI responds in real time by automatically answering FAQs, clarifying user intent, capturing lead details, and triggering follow-up actions, ensuring every customer message is accurate and contextual.

Escalate & Sync

When needed, conversations escalate to live agents with full context, and data syncs back to your CRM or automation workflows.

Analyze & Improve

Track message volume, response accuracy, user satisfaction, and intent categories, so you can continuously optimize AI performance and drive better business outcomes.

Keep Scrolling

How it Works

Connect Channels

Sync WhatsApp, Instagram, Web Chat, and other platforms into one system so all customer messages go straight into Cekat.AI.

Train Your AI Agent

Configure AI to follow your business rules and tone, no coding needed. Train it with example phrases and intents specific to your business.

AI Handles Conversations

AI responds in real time by automatically answering FAQs, clarifying user intent, capturing lead details, and triggering follow-up actions, ensuring every customer message is accurate and contextual.

Escalate & Sync

When needed, conversations escalate to live agents with full context, and data syncs back to your CRM or automation workflows.

Analyze & Improve

Track message volume, response accuracy, user satisfaction, and intent categories, so you can continuously optimize AI performance and drive better business outcomes.

Real Results for Growing Businesses

See how teams across industries use AI to save time, increase revenue, and deliver better customer experiences.

Outside of working hours, we rely on AI technology. Rumah Zakat can be reached 24/7, and we fully utilize AI once our working hours are over

Tantan Supriatna

Customer Relation Department Head - Rumah Zakat

FAQ

Frequently Asked Questions about Cekat.AI CRM

Cekat.AI Chat is an AI-powered conversational agent that automatically engages, understands, and responds to customer messages across platforms.

Yes. It supports omnichannel messaging including WhatsApp, Instagram, and website live chat.

No. You can configure and train the AI using business rules and sample phrases—no coding skills needed.

FAQ

Frequently Asked Questions about Cekat.AI CRM

Cekat.AI Chat is an AI-powered conversational agent that automatically engages, understands, and responds to customer messages across platforms.

Yes. It supports omnichannel messaging including WhatsApp, Instagram, and website live chat.

No. You can configure and train the AI using business rules and sample phrases—no coding skills needed.